Framework by Marissa David
PRIVACY POLICY
Effective Date: May 25, 2026
Last Updated: May 25, 2026
Framework by Marissa David (“Framework,” “we,” “us” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.
This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and, to the extent applicable, the Personal Information Protection Act (PIPA) of British Columbia. By using our website or services, you consent to the practices described in this policy.
1. Who We Are
Framework by Marissa David is a brand and marketing strategy consultancy based in Vancouver, British Columbia, Canada. We provide fractional marketing consulting, brandstrategy, and go-to-market advisory services to founders, solopreneurs, and small businesses.
For privacy inquiries, you may contact us at:
Framework by Marissa David
Vancouver, British Columbia, Canada
Email: hello@marissadavid.com
Website: marissadavid.com
2. Information We Collect
We collect personal information only to the extent necessary to provide our services and operate our website. The types of information we may collect include:
2.1 Information You Provide Directly
– Contact and inquiry information, such as your name, email address, business name, and the content of messages you send through our contact form or by email
– Information provided when booking a consultation or onboarding as a client, including your business details, goals, and relevant background information
– Payment information processed through third-party payment processors (we do not store your full payment details)
2.2 Information Collected Automatically
– Website usage data, including pages visited, time spent on the site, referring URLs, and browser or device type, collected via cookies and similar technologies
– IP address and general geographic location
– Analytics data through tools such as Google Analytics or similar platforms
2.3 Information from Third Parties
We may receive limited information about you from third-party platforms (such as Instagram or LinkedIn) when you interact with our content on those platforms, subject to their own privacy policies.
3. How We Use Your Information
We use your personal information for the following purposes:
– To respond to your inquiries and communicate with you about our services
– To provide, manage, and improve our consulting and advisory services
– To process payments and maintain billing records
– To send you relevant updates, newsletters, or marketing communications, where you have provided consent
– To analyze website usage and improve the user experience
– To comply with applicable legal obligations
We will only use your personal information for the purposes for which it was collected, unless we have obtained your consent to use it for another purpose or are required by law to do so.
4. Legal Basis for Processing
Under PIPEDA and BC PIPA, we process your personal information on the following bases:
– Consent: where you have expressly provided consent for a specific purpose (e.g., subscribing to a newsletter or providing intake information)
– Contractual necessity: where processing is required to fulfill a consulting engagement or service agreement
– Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our website and services, provided those interests do not override your privacy rights
– Legal obligation: where we are required by law to retain or disclose your information
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
– Service providers: We may share information with trusted third-party vendors who assist us in operating our website or delivering our services (such as payment processors, email platforms, or scheduling tools), subject to confidentiality obligations
– Legal compliance: We may disclose information where required by law, regulation, or a valid legal process
– Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the relevant party, who will be required to honour this Privacy Policy
We require all third-party service providers to protect your personal information and to use it only for the purposes we specify.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small text files placed on your device. You may control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of certain parts of our website.
We may use the following types of cookies:
– Essential cookies: necessary for the website to function
– Analytics cookies: to understand how visitors interact with our site (e.g., Google Analytics)
– Preference cookies: to remember your settings and preferences
Where required by law, we will obtain your consent before placing non-essential cookies on your device.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Client engagement records are typically retained for a period of seven (7) years following the conclusion of a services agreement, in accordance with Canadian tax and business record-keeping requirements. Website analytics data is retained in accordance with the policies of the applicable analytics provider.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. These measures include the use of secure platforms, password protection, and limited access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Our operations are based in Canada. Some of our third-party service providers may be located in other countries, including the United States. By using our services, you acknowledge that your personal information may be transferred to and processed in jurisdictions outside of Canada, where the privacy laws may differ from those in your home jurisdiction. We take steps to ensure that any such transfers are conducted in accordance with applicable Canadian privacy law.
10. Your Privacy Rights
As an individual whose personal information we hold, you have the following rights under Canadian privacy law:
– Access: the right to request access to the personal information we hold about you
– Correction: the right to request that we correct any inaccurate or incomplete personal information
– Withdrawal of consent: the right to withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions
– Complaints: the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or the Office of the Information and Privacy Commissioner of British Columbia (OIPC BC)
To exercise any of these rights, please contact us using the information provided in Section 1. We will respond to requests within a reasonable timeframe, and no later than 30 days from receipt of a written request.
11. Links to Third-Party Websites
Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Framework by Marissa David
Email: hello@marissadavid.com
Website: marissadavid.com
For complaints that remain unresolved, you may contact:
– Office of the Privacy Commissioner of Canada: www.priv.gc.ca
– Office of the Information and Privacy Commissioner for BC: www.oipc.bc.ca
This Privacy Policy is intended to be read in conjunction with any applicable terms of service or client agreements. Framework by Marissa David reserves the right to amend this policy at any time.